How to Choose the Best Storage Devices for your Gadgets

In decades past, your most likely storage option was a floppy disk or compact disc (CD). These devices offered improvements when compared to their predecessors due to greater storage capacity and more durable physical structure. Fast-forward to the year 2014 where a host of storage options are available to gadget users including internal, external and network attached storage—devices which store million times more data. This plethora of storage solutions is crucial in a world where data is continuously expanding. In addition, these storage devices provide access that would otherwise be more difficult to transfer from cloud storage.

 

Internal Storage           

Internal storage usually comes in the form of hard drives or solid-state drives (SSDs), both of which allow your gadget’s programs and operating systems to function. Since internal storage is connected directly to your computer’s motherboard, the data stored on your hard drive offers faster and more reliable storage access than USB and other storage devices.

 

 

The next time you purchase a laptop or similar gadget, consider the difference between hard disk drives (HHDs) and solid-state drives (SSDs). These drives differ as it relates to price, capacity, speed and durability.

 

Price

HHDs are traditionally the more widely accepted means of storing application, files and booting your system. Since HHDs were on the market long before SSDs they are generally more affordable than their counterpart.

 

Capacity

HHDs also offer more capacity than the average SSD. Hard drives can store as much as 6 terabytes (TB) of data—6 thousand gigabytes (GBs) while a solid-state drive’s maximum capacity is currently 1 TB. If your device has multiple users or you’re simply a hoarder of media, you’ll need a drive that’ll provide significant capacity.

 

Speed

SSDs are definitely at an advantage when it comes to speed. These drives boot your computer in a few seconds and outperform HHDs which usually require a longer time to boot your computer and run apps.

 

Durability

If you want a drive that’ll withstand a fall, SSDs are your best option. Since they do not have movable parts, these drives are less susceptible to damage.

 

External Storage

 

Those who use computers and mobile devices can protect themselves from loss of data by using an external drive. Such a device is usually connected to your PC, laptop or mobile device through the use of USB or Thunderbolt cables.

 

It’s important to note that some of the best external storage devices use the latest peripheral port technologies such as Thunderbolt and USB 3.1. This is due to the fact that such technologies offer transfer speeds of 10 gigabits per second (Gbps).

 

Flash Drives

Flash drives are one of the most convenient options for those who seek external storage. These small devices replaced floppy disks due to the fact that they offer considerably larger data storage options. Though thumb drives are much smaller than other forms of data storage, many have incredible capacities.

 

In 2013, the largest-capacity USB was 1 TB. Thus, USB may be a suitable choice for those who store excessive amounts of data such as movies, audio and other files. However, one of the main disadvantages of this device is its relatively slow speed when compared to hard disk drives and solid-state drives.

 

Several flash drives are small enough to be permanently connected to your device. The SanDisk Cruzer Fit is a great choice for those who want a less conspicuous USB. Due to its size, users can leave it plugged in to their device. That way it’ll act as a convenient extension to your computer’s storage. Though the SanDisk Cruzer Fit does not support USB 3.0, its fast transfer speed is enough to satisfy most users. Consumers can check out online review lists for other options or visit the sites of USB makers such as Kingston or SanDisk.

 

External hard drives

External hard drives enable users to access files from multiple devices and are a convenient option since unlike internal drives, many offer portability. The type of device you choose will fall in one of two categories:

 

Desktop-class drives

This type of drive requires a power adapter and is stationary. Users who choose this option should consider purchasing one with a built-in fan since an internal cooling system will increase its longevity.  However, they may not be the ideal choice for those who want a more portable option. That’s where laptop-class or portable drives come in to play.

 

Laptop-class drives

This option uses a connecting cable instead of a power adapter. Those who want the fastest speed should use Thunderbolt or USB 3.0 since these are more efficient than USB 2.0 or other counterparts.

 

Determine which type of external storage option matches your needs by evaluating cost, speed as well as other determining factors. For added security, a drive that offers encryption is a must-have. Such storage devices ensure that your data is inaccessible if it falls into the wrong hands.

 

Network Attached Storage (NAS)

Network attached storage (NAS) provides storage solutions across your entire network by connecting to your router or a switch. They differ from other storage devices since instead of being directly attached to a computer they’re attached to a network. Such devices are provided their own IP address allowing faster application program and file transfer speeds.

 

 

This reliable hard drive storage device is ideal for those who have multiple computers on their network since such users often need an apt solution in order to back up multiple files and share devices across their network.

 

In order to get the best NAS, ensure that the device offers several of the following features:

 

• Large data storage capacity


• Remote access via cloud service


• media streaming software


• Low noise level


• Energy efficient

 

As the Digital Age extends into the future, the need for data storage devices will increase exponentially. This is especially true since computer users are storing pictures, video and other forms of data more than ever before. Consumers who understand the types of storage available — HDDs, SSDs USB flash drives or NASes—have a greater likelihood of purchasing the best storage devices for their gadgets.

 

 

*http://www.apple.com/thunderbolt/

How to Choose the Best Storage Devices for your Gadgets

11 Web Security Tips

It is typical for individuals to feel a sense of safety when sitting in front of their PC surfing the web. However, this security is spurious to say the least, as many crimes are committed in this digital world. Individuals should make sure that they understand how to use the Internet in a way that keeps their information safe from individuals with criminal intentions.

 

Here are a Few Web Security Tips

1. Just like the traditional paper mailing system, electronic mails can also be flooded with unwanted messages. However, more than just product offers and discounts that you do not want, the emails may be from individuals with nefarious intentions. They may very well be an attempt to elicit from the recipient confidential information.  These emails are labeled phishing emails.  The personal information shared with the sender will be used to defraud the recipient. Therefore, it is integral that individuals with email accounts not share any personal information, especially not their credit card, social security or account number through any online communication. In addition, it is a normal practice for fraudsters to include in these emails a link to a website. Never click these links as they may lead to a web domain that is laden with malicious content, which could infect your computer.

 

2. In the same way that information should not be shared through an email, it should also not be shared on networking sites or in any other Internet community or forum. When on a social media website individuals should be just as conscious of security concerns as in other settings. Individuals should ensure that they should refrain from indiscriminately only allowing people that they know into their personal network.  Confidential information should not be shared in this setting, and definitely not address information.

 

3. While shopping online is easy, it is not always safe, hence the need for web security tips. Some important safety measures must be followed whenever an individual is going to use a credit card to buy products online. Do not use a search engine to find shopping sites. Instead, type the website address directly into the browser to ensure that the correct domain is visited. The shopping site used should be one that is well known and that it utilizes some form of security software, with the main purpose of protecting credit card numbers and other confidential information that is shared during the shopping experience.

 

4. It is important that the information is encrypted or hidden so that criminals cannot gain access to it.

 

5. A password is the key to any online account and to a goal mine of personal information. Individuals with multiple accounts usually have similar or worst yet the same passwords for all the accounts. This practice is not safe. It makes it easier for individuals with criminal intentions to breach all accounts that are linked to the password. If the password is weak, it can be deduced easily. A strong password is one that is long and complex. Complexity can be achieved by including in secret code, letters and numbers. This strategy should be employed in order to avoid web security issues.

 

6. While the ability to download information from the web is convenient, indiscriminately downloading information may prove detrimental to the health of the user’s personal computer. Downloads are saved on the computer’s hard drive and if the file contains viruses they too will of course be stored on the computer.  Therefore, great care should be taken when browsing the web, information should only be downloaded from secure sites.

 

7. Connecting to a wireless network offers a level of expediency not experienced on a wired connection. However, expediency and security does not always come hand in hand.  A wireless connection makes it easier for unscrupulous individuals to enter your home or business network and computer. This breach will give the criminal access to all confidential information stored on the device. However, security can be achieved by developing strong passwords for the network, whether for home or business. It is best to make sure that the name of the specific network be kept secret. Individuals should refrain from using public WIFI access points and even public computers to shop online or to or to do other online activities, which involve sharing personal information. When using these public computers always remember to sign out of accounts before leaving.

 

8. Always read privacy settings when using a website, especially one in which you will be sharing sensitive information. However, even when this is done care should be taken about what type of information is shared on the site and to whom.

 

9. Keep an eye out for attempts at fraud. Phishing emails are not the only kind. In addition, other schemes use attractive offers to lure individuals into sharing their personal information.

 

10. It is a good idea to have Internet security software installed on your personal computer to protect it from any malicious content that one may come across on the web, infected software that may be downloaded and email attachments that may be opened. Many of these types of software offer many more features than just virus protection.

 

Children should be protected when they are on the Internet. They should be taught ways of protecting themselves when online. Parents should ensure that they set rules governing how the Internet is used and at one time during the day, it can be accessed. Children should not be allowed to browse the World Wide Web without adult supervision. These 10 Internet security tips are useful for every web user.

 

11 Web Security Tips

Rid Yourself of These 6 Bad Tech Habits

Since the introduction of the PC decades ago, Americans have become more dependent on the computer and other Internet-enabled devices. These devices in many ways have simplified tasks related to communication, information distribution and increased access to diverse forms of entertainment. Unfortunately, these benefits came at a cost. Millions of Americans today display bad tech habits some of which could result in serious health problems. For this reason, I’ve compiled a list of bad tech habits as well as advice on how to break them.

 

 

Texting while Driving

 

Cell phone usage while driving has been banned in several states yet some Americans continue to text while driving. This is undoubtedly a dangerous practice that could result in the loss of life. For this reason, smartphone users need to limit distractions while they are behind the wheel.

 

The solution: Some apps like AT&T DriveMode and Audiovox Car Connection block texting while you are traveling. In addition, simply turning off your phone is probably one of the best ways to ensure that this dangerous tech habit does not interfere with proper driving.

 

 

Checking your Smartphone During Sleep Time

Have you ever been woken up in the wee hours of morning due to alerts from your smartphone or other Internet-enabled devices? In such a situation, many smartphone users end up checking their emails and social networking sites, losing valuable sleep time in the process. Sleep disruptions from smartphones are resulting in increased cases of insomnia across America.

 

The solution: One solution is to ban smartphone usage in your bedroom at nights. Admittedly, this solution will be difficult for many to implement. Another solution is to turn off email alerts and alarms. You can also replace you smartphone alarm with a tradition alarm. Why not go back to the basics since it could result in better sleep and more productive days.

 

 

Avoiding Regular Breaks While Using a Computer

Do you use the computer or other Internet-enabled devices for extended periods each day? I for one use the computer at least 8 hours most days. Did you know that extensive computer use without breaks could result in seriously affecting your health?  For instance, staring at the computer screen for long periods of time could damage your eyes. In addition, non-stop typing, especially if your hands are not in a neutral position, could result in repetitive strain injury (RSI). There’s also the fact that those who remain in a seated position for most of the day usually have poor health.

 

The solution: Experts suggest that computer users take regular breaks. For instance, you can take the strain off your eyes by looking at a distant object every 20 or so minutes. Also stand up, take a stretch and get some blood flowing. Apps can also help take your much needed breaks. Search the App Store or Google Play for these reminder apps.

 

 

Failing to Backup Files

In today’s digital world, we store an immeasurable portion of our lives on gadgets. There are personal videos, pictures and other documents worth securing but how many of you actually backup your documents?

 

The solution: Most computers have a built-in backup feature which allows you to create partitions. This feature splits your hard drive, allowing you to store multiple copies of various documents. However, one of the best ways to backup files is via an external hard drive. Of course, there’s also the option of USB sticks and CDs for individual files. Those who want a storage option which will enable them to easily access their files on multiple devices should also consider cloud storage. I currently use Dropbox, a convenient option that allows me to store my files and access them anywhere once I have a connection.

 

 

Maintaining Bad Posture while Using a Computer

When’s the last time you’ve seen someone slouched on a chair while they use a PC? Chances are, you see it often or even suffer from this bad tech habit. Here’s why you should avoid maintaining bad posture while using your computer.

 

Bad posture can lead to several health risks including carpel tunnel syndrome and repetitive strain injury (RSI). These can cause severe pain in addition to limited hand movements but can be avoided if you maintain good posture.

 

The solution: The checklist below provides guidelines for proper posture.

 

• Adjust your seat to ensure that you sit up straight instead of slouched over the keyboard.


• Position monitor so that your eyes are at the same level as the top of the monitor.


• Keep your feet flat on the floor.


• Knees should bend at a 90°.

 

 

Making your Gadgets Germ Traps by not Cleaning Them

What’s the most germ-infested place in your home or workplace? For many, the toilet comes to mind but gadgets users should beware. According to a study, there’s more bacteria on an average cell phone than a toilet seat. There’s also the problem of our keyboard which acts as a repository for dirt, crumbs and dust—the perfect habitat for bacteria.

 

Unfortunately, most gadget users don’t clean their devices often enough. Worse yet is the fact that some habitually eat while using their phones, tablets and PCs. This makes your gadget germ traps and facilitates the transfer of bacteria when you shake hands, touch door knobs, etc.

 

The solution: Keep you gadgets clean by purchasing keyboard cleaners or disinfecting wipes. Search online for these products or visit an electronics store. Also ensure that you wash your hands as often as possible and refrain from eating while using your gadgets.

 

 

Bad tech habits could result in serious health risks. Why risk your health and the well-being of others when simple solutions can limit these risks? Download relevant apps, change your behavior patterns and start putting your well-being first. You’ll be able to more fully enjoy the gadgets and better perform your daily tasks.

 

Rid Yourself of These 6 Bad Tech Habits

Some of the Top 2013 Smart Phones

There are quite a number of trends that are taking over society today whether among youths, teens or otherwise. One such trend is to have a smart phone. Today, almost all phone companies have a smart phone with their logo on it and every year they seek to improve the one that they currently have or produce one that far exceeds the previous model.

 

 

2013 Smart Phones and Why They are on Top

 

Samsung Galaxy S4

 

This Smartphone brings more addition to a phone that was already at the top of its game. The design of the phone offers a level of flexibility where others similar to it do not. Flexibility in this sense comes in the battery life and the option that you have to expand the memory if you so desire via a microSD card.

 

When compared to other smart phones critics and reviews have stated that it has too many features that are not as inspiring like other devices of its kind. Despite this being said, if you do decide to get this mobile phone then you will not be disappointed.

 

One of the features that put the Samsung galaxy S4 in the top of best smart phones 2013 is the large 5-inch Full HD display in the handset and it is certainly not overly large that it is not manageable.

 

Certainly, this smart phone will be the number one choice for many cell phone users but there are recent contenders for the top spots that provide more raw power. There are just a few things that this phone will not do for you beautifully, but of you are a mobile phone power craving person then you might want to get another phone other than this.

 

Quick verdict – this cell phone is loved by many worldwide and though the new design looks the same as the old it isn’t. The new design has sides that are more squared off which gives it a nicer feel in the palm of your hand. There are also many additional and improved features. The same issue that Samsung users have is with the battery life being a bit too short and this remains the same though the phone has improved.

 

LG G2

 

This cell phone is also quite favorable among the top rated smart phones of 2013. Though LG has not been the hottest topic in the smart phone world this model of LG definitely brings thing back into focus. Some of the things that put this phone in the top spot are the amount of power that it provides and the 5.2 inch display that is crammed into a body that is quite compact. It has a lot of space to play and is rumored to be the forerunner for another top smart phone even used by celebrities.

 

Some of the things that are most disliked about this phone are the rear-mounted buttons and the camera that is has that can’t even be compared to the SG S4 or even the iphone. Despite the dislikes the display of the phone is quite outstanding. The picture and audio quality is quite high and can even be improved with the right pair or headphones. The best thing thus far about this phone is that the makers did not just throw some features in to the phone.  It can be seen where it was clearly thought out about what other smart phones lack and these are some if the things that you can find in this phone.

 

Quick verdict – this is among the top 2013 smart phones due to the fact that it has proved itself worthy for the title. It is quite an alternative to the other smart phones that are currently on the market. If what you want is a phone that has all the right features and is not bombarded with unnecessary ones then this is the ideal phone for you. Don’t worry about the power because of exploring the phone.  The battery life is quite exceptional.

 

Apple iPhone 5s

 

So with the rave on the internet and the reviews that this phone has been getting you know definitely that it is considered one of the most popular smart phones for this year. It does deserve this top spotlight. This phone has exquisite attention to detail, quite amazing design and is the master of the largest mobile ecosystem around. Though the physical design of the phone is not a big step from the previous version, it’s newly modified internal system and the refreshed OS definitely keeps this smart phone in the race.

 

The experience of the iphone 5s is quite refined, mature and intuitive. With the support of the App store this smart phone does not make you wait around for updates and new apps. With all the features that this smart phone has, it has definitely been setting itself up for future dominance.  It has a 64-bit support and a new coprocessor that is dedicated to handling the motion sensors that provide the drive for new directions. The camera as usual is still quite reliable however, the flash is better and the fingerprint scanner makes access easier.

 

This smart phone has a great battery life and the phone is quite quick in its operation not to mention how ‘slick’ it is.

 

Quick verdict – this new iPhone is an evolution in the smart phone world. It still has great hardware features and is providing new grounds for innovative apps over the coming year. Though it may seem small when compared to other hardware options on different smart cell phones, the iphone 5s still delivers a premium experience to the user.

 

Some of the Top 2013 Smart Phones

Get a New Smartphone Every Year with AT&T Next

Technology is a fast-paced train with no stop in sight. If you want to keep up, you’ll need to jump on board but that might be an expensive venture. After all, each year companies churn out several new smartphones, tablets and other devices that could dazzle even the most cost-conscious consumer. For this reason, many smartphone users sign contracts that usually last for two years in the hopes of obtaining a new device at the end of the 24 month payment period.

 

But what if you decide to upgrade sooner when your eyes land on a coveted flagship smartphone? That usually incurs significant costs that’ll leave your pocket shriveled and penniless—at least for a while due to the terms of your contract. Thankfully, plans like AT&T Next offer a solution to this smartphone dilemma by allowing customers to upgrade their smartphone each year without contracts, down payments or dreaded fees.

 

What is AT&T Next?

Want the quickest way to upgrade your smartphone? With AT&T, you can access the latest technology every year. You’ll be able to keep up with the most current smartphone trends whether they involve curved screens like the LG G Flex, supersized displays like Samsung’s Note 3 or the sophisticated design of the latest iPhones.

 

 

 

What’s even more amazing is that you get to choose exactly how you want to pay for your smartphone. Instead of a down payment, AT&T offers two payment plans based on a 12 month or 18 month installments.

 

• AT&T Next 12—Customers who choose this option can trade-in their phone after 12 months worth of payments or choose to pay the full cost of the phone over a 20 month period.

 

• AT&T Next 18—This covers 26 months of payment for your new smartphone in addition to a trade-in after 18 months.  

 

What are the benefits of these smartphone plans?

As is usually the case, customers may be skeptical about new plans. After all, you might be concerned about whether or not these new plans actually benefit you as the customer. One of the main questions you might ask is, “Does this plan save?” or better yet, “What’s in it for me?” Below are a few benefits that AT&T Next offers:

 

• Quick access to the latest technology

In the past, customers had to wait years before they could consider a smartphone upgrade. With plans like AT&T Next, however, customers have an easier way to access the best phones on the market and can acquire their phone of choice without waiting for long periods of time.

 

• No contracts or upgrade fees

This plan benefits customers due to the fact that they won’t have to worry about extensive contracts or fees such as annual service contracts, down payments, finance fees, and upgrade fees or activation fees.

 

• Get bill credit

Due to a promotion, you can also access bill credit for new postpaid wireless lines which you add to your AT&T account. This promotion applies to featured phones, tablets and other Internet-enabled devices. Since the offer ends March 31, 2014, contact AT&T immediately if you want to benefit from this promotion.

 

• Save more each month

Those who have AT&T Mobile Share Value plans get a discount on every smartphone they purchase via AT&T Next. This is perhaps the best way to save and get the latest smartphones through your phone service provider since you save on each smartphone via Mobile Share Value plans.

 

Which of the latest smartphones will you be able to access?

When it comes to the smartphone accessibility, AT&T with its extensive 4G LTE network stands as a leading mobile carrier. Customers who choose mobile service have access to some of the most dynamic smartphones on the market. For this reason, you can expect to upgrade to the newest smartphone if you choose the Next plan.

 

Some of the latest smartphones which customers can currently access via this plan include the following:

 

• LG G Flex


• Apple iPhone 5s


• Apple iPhone 5c


• Samsung Galaxy Note 3


• Samsung Galaxy S4

 

Of course, customers can also expect other phones to become available on the Next plan as soon as they hit the market. These include the much anticipated iPhone 6 and Samsun Galaxy S5.

 

Why not prepare yourselves for one of the easiest way to secure these stunning devices and many more to come by choosing the Next Plan? It’s basically guarantees access to the smartphones of tomorrow without the contract or service fees of the past.

 

How do I qualify for AT&T Next?

Now to the big question, “How do I qualify?” Thankfully, qualifying for this plan is quite simple. Below is a checklist which you can use to determine whether or not you qualify:

 

• Available to regular customers as well as business owners


• Have good credit if you are a new customer


• Have an account with good status if you’re an existing customer


• Existing customers must be eligible for an upgrade or are seeking to add a new line

 

AT&T Next offers customers the chance to get a new smartphone each year without contracts, activation fees or upfront payments. With this service tech-savvy Americans will be able to keep up with the latest smartphone trends while accessing AT&T extensive and reliable 4G LTE network. In addition, they’ll be able to save each month when they combine AT&T Next with Mobile Value Share plans. Those who want to determine their eligibility or simply learn more about the plan can visit this site.

 

Get a New Smartphone Every Year with AT&T Next

5 Characteristics of Excellent On Demand Support

The average television service provider makes a wide range of offerings available to the populace. Each member of the public who contracts one of these services enters into a unique relationship with the company which places various obligations and responsibilities on both parties. Making technical support available to subscribers who encounter service-related issues is among the obligations that typically fall on the plate of the company which is providing the offering. For many of the companies currently operating within the marketplace, comprehensive on demand support is something that they are expected to provide to the individuals who are dependent on them to deliver a high quality TV service.

 

The Constant Demand for Support  

 

The provision of any TV service is subject to reliability, content-related, and other issues of various natures. It is inevitable that, from time to time, various components that make it possible for customers to access and enjoy the content for which they are paying a subscription fee will develop technical and other faults. This invariably results in either a reduction in the quality of the service provided or a suspension altogether. In these instances, it is imperative that subscribers are able to have their concerns assessed and addressed by members of a highly competent and customer-oriented team of tech support professionals. The following are some of the key characteristics that should be exhibited by such a team:

 

Great responsiveness and reliability

 

There is not much benefit that can be derived from a supposedly on demand support offering that is not very responsive and reliable. On the contrary, there are numerous negative consequences that can result from customers not being able to immediately get in touch with support representatives employed to their provider when they are confronted by issues that affect the quality of the service that they receive. Firstly, and most importantly, the customer can be seriously inconvenienced and discomforted due to the issue at hand. In many instances, access to their favorite channels may be restricted for one reason or another. If such a situation is not addressed expeditiously and effectively, it can ultimately lead to them terminating their contract with the company and moving their business to a provider that offers them a greater level of responsiveness and reliability.

 

Vast knowledge and know-how

 

It is a given that extensive knowledge and know-how should be possessed by all individuals who a company hires to execute a service support function. It is imperative that these professionals are highly knowledgeable about the various devices that are being offered by the company. It is also very important that they are conversant with the various technologies that make it possible for the respective gadgets to function at their optimal level of performance. Without these characteristics being in place, it is unlikely that the customer will be able to receive the quality of support for which they are paying their subscription fee.

 

Excellent communication and documentation skills

 

Excellent communication is integral to the provision of a top of the line customer relationship management service. There are numerous instances in which the inability of company representatives to communicate effectively with subscribers results in the issues they have being misdiagnosed. This misdiagnosis invariably leads to the customer being forced to endure a period of dealing with the compromised service that is longer than was necessary. As such, it is very important that relationship management professionals possess the requisite communicative ability to interact effectively with customers from all educational and socio-cultural backgrounds. Similarly, it is critical that these representatives have the high level documentation skills needed to effectively chronicle the issues confronting the subscribers from whom they have to field complaints, queries, or suggestions.

 

High levels of commitment and dedication

 

High levels of commitment and dedication must be exhibited by members of the support department which handles service-related issues that customers face. This characteristic is particularly important in instances where the problem that is being dealt with is a very complex or complicated one. The professional who is responsible for assisting the customer with seeing the issue to a satisfactory resolution must demonstrate the high level of dedication required to stick with the process until that end is achieved.

 

Immense courteousness and respectfulness

 

With the myriad television service provider options that are available to customers these days, it typically does not take much for them to break off a service relationship with one company and quickly establish one with another. This is due to the fact that there is often very little that separates one provider from the next as it regards the respective services that they provide and the technologies that they use. As such, many customers are often on the lookout for a company that puts a little added value into the equation. Courtesy and respectfulness are two of the things which can significantly enhance a subscriber’s experience even in the midst of a service-related crisis. The customer should be afforded this respect and courtesy from the time they initially communicate with the call center representative.

It is common for support services to be available to customers on a 24/7 basis. Theoretically, this should allow them to have any service-related issue that arises addressed in the most expeditious manner possible. However, there are occasions on which customers are not able enjoy this benefit due to the fact that their provider’s support department lacks some of the key characteristics detailed above.

5 Characteristics of Excellent On Demand Support

iPhone 6 has WHAT?!

Let’s face it: technology is an ever-moving train and most Americans aren’t afraid to hop on board. Take Apple’s iPhone models for instance. It’s only been a few months since Apple released the high-end iPhone 5S and a more cost-effective option, iPhone 5C. However, consumers and business analysts are already churning out rumors about what Apple has in store with its next iPhone, dubbed iPhone 6. Though Apple is yet to announce that it is working on a successive model, rumors continue to fly. Some state that two models will be released, one being a bigger screen that iPhone’s usual 4.7 inches. Others suggest that the new flagship smartphone will boast features such as sapphire glass display and wireless solar charging. But which predictions are likely to come true?

 

Bigger screens

If you’ve been complaining about the tiny smartphone screens, you might get exactly what you desire from the upcoming handsets. The new iPhones will have bigger displays, more than 5 inches to be exact. This change they state is due to competition from smartphone companies who produce phones with larger screens.

 

Much has been unclear about the exact size. After all, Apple is yet to announce the exact size of the display. However, several sources continue to make interesting claims. For instance, according to a report by BGR, both Apple analyst Peter Misek as well as business analyst, Timothy Arcuri venture to guess that the device will feature a 4.8 display. These speculations are similar to that of Ming-chi Kuo, a KGI Securities analyst who claimed that upcoming flagship devices would have a diagonal measurement of 4.5 to 5 inches. The similarity among these claims from expert analysts suggests that they might have hit the nail on its head.  Could Apple have a much bigger screen up its sleeve after years of resisting the smartphone trends that inspired larger displays? Apple fans will have to wait and see.

 

Displays as hard as sapphire glass

Apple is known for being an innovative trendsetter in the area of technology. Therefore, it’s not surprising to hear some reports suggest that Apple is developing models with sapphire glass displays. The iPhone company has previously incorporated sapphire glass for example in the iPhone 5S fingerprint scanner and camera. But sapphire glass displays? What’s that all about?

 

There are several benefits to using sapphire glass for smartphone displays instead of Gorilla Glass or other materials which are often used to create displays for smartphones. As the hardest natural material with the exception of diamond, it’s definitely a force to be reckoned with. A report from MIT Technology Review gives increased perspective about the strength of sapphire glass. Kevin Bullis, the writer of the report, states that sapphire glass is about 3 times stronger than Gorilla Glass and about three times as scratch resistant.

 

These displays offer protection, creating tough displays that more efficiently withstand pressure or damage. That means you won’t have to worry about replacing your smartphone’s display if it shatters or cracks due to a fall. You’ll also be better able to keep your phone in a good condition since it’ll be less likely to have scratches. However, protection is not the only benefit of a sapphire glass display. That’s where wireless charging comes into the picture.

 

Wireless solar charging

As you might be aware, several flagship smartphones offer wireless charging. In some cases, a phone is placed directly on a wireless charging pad while technologies such as magnetic resonance wireless charging allows device to get a boost without direct contact.

 

However such technologies may soon be challenged by a newer more eco-friendly option. Yahoo writer Chris Smith in his article entitled “The iPhone 6 may have a different kind of wireless charging” suggests that sapphire glass technology may include solar cells. This would enable users to charge their phone by using the sun, a great power source which remains largely untapped within the world of technology.

 

The fact that Apple revealed its staggering US $500+ million contract with GT Advanced Technologies last year suggests that it is definitely interested in using sapphire glass in its products since the company is directly involved in sapphire glass production. But could sapphire glass be used to enable solar wireless charging in iPhone 6?  Let’s keep our fingers crossed until the big reveal.

 

Thinner and sleeker frame

What else could be different about the iPhone? Those who like ultra-thin headsets may get just what they desire if they purchase the next iPhone. A Korean source claims that the upcoming Apple flagship will be 6 millimeters thick. To put this in perspective, consider the last two Apple smartphones, the iPhone 5S and 5C. The 5S was 7.6 millimeters thick while the 5C measured 8.97 millimeters. When compared to these models it’s obvious that if the Koran source is correct, the iPhone 6 will be much thinner than its predecessors. Though this would not be an outstanding feature, it would highlight Apple’s desire to constantly upgrade its products while creating sleeker and more attractive models.

 

Early release

Since Apple is yet to release any information about its upcoming handsets, no one knows for sure when these phones will be unveiled. This hasn’t stopped the rumor mill from churning out a long list of claims. Some of these claims can easily be debunked. However, others seem much more plausible. For instance, some analyst state that the next Apple smartphone will be launched in September.  This is quite possible since in the past, the smartphone company launched its flagships a year after the previous model hit the market.  Since the most recent models were released September 2013, it’s possible that iPhone 6 will follow a year after.

 

But let’s not ignore the possibility of an early release. CNET, a leader distributor of information related to technology, mentioned in an article that the smartphone could possibly be revealed in June during the Worldwide Developers Conference. If this is the case, one could presume that competition from Samsung and other smartphone makers could be an attributing factor. After all, companies like Samsung are expected to unveil their latest flagships around May or June. If Apple chooses an early release it would probably give them an edge over their competitors. However, since Apple has remained tight-lipped about the iPhone 6 we’ll just have to watch the horizons and keep our ears open until we get a glimpse of the upcoming handset.

 

Business analysts and Apple enthusiasts are hot on the trail of the next flagship device. Though facts are a bit sketchy, rumors suggests that the iPhone 6 will boast several interesting features including a bigger screen, sapphire glass display and wireless charging via solar cells. Let’s hope the handset will offer these features and much more.

 

 

 

 

iPhone 6 has WHAT?!

Your TV Wireless Receiver and You

In the past the living room was the only area in the house where  there was a TV present. Many times, there was only one family that owned a TV set in the neighborhood. Watching TV was an event and owning a TV was a privilege. However, with the passing of years technology advanced and TV parts got cheaper and easier to make. Eventually, TV became more affordable and widely popular among American families. Nowadays, every family owns more than one TV set.

 

However, the issue of how to share the cable signal coming into the home among the various devices remained a problem for many TV service subscribers. The use of multiple splitters and countless feet of cable was one of the options commonly resorted to by customers who were intent on enabling watchers of all sets within their home to enjoy the same rich content that was being broadcasted over the various channels.

 

While effective, this solution often resulted in significant inconveniences to occupants of the house. With the introduction of the TV wireless receiver, however, this level of connectivity can be attained with the investment of very little effort and money. Additionally, much of the cabling that was traditionally required to enjoy service throughout the home is no longer required.

 

How the Wireless TV Receiver Functions

 

There are numerous providers and services on the market that utilize wireless TV receivers to enhance the viewing experiences of their customers. ATT U-verse is one of the popular offerings which feature this gadget as an integral component in the television service that it delivers to customers. The most modern types of these devices currently available to subscribers have the potential to introduce a host of exciting possibilities into their lives. When paired with a complementary wireless access point device, they make it possible for subscribers to watch both standard and high definition programming on any television within their home. This functionality is facilitated by the wireless networking capabilities which are integrated into the receivers and the wireless access points with which they interface.

 

The Benefits of Upgrading to a Wireless TV Receiver

 

There are numerous benefits that can be enjoyed by the subscriber who opts to upgrade to a TV wireless receiver. Some of these advantages are associated with the physical form of the device while others result from the wide range of functions that it is able to carry out. The following list features just a few of these benefits:

 

Freedom from a Bundle of Cables

 

As alluded to previously, the ability to free one’s self from all the cabling that traditionally comes with a television service subscription is among the factors that entices most subscribers to employ a wireless TV receiver (or two) in their home. The elimination of this mass of wires makes it possible for the individual to easily move their television from one location to the next within the home without causing serious and protracted disruptions in service. The fact that coaxial cables are not needed to connect all the televisions within the various rooms of the house to theservice also eliminates the need for the homeowner to hire a contractor to undertake expensive cable concealment work within the dwelling.

 

Easy Setup

 

Wireless TV receivers are extremely easy to setup. They require the user to possess only the most basic skills to effectively install them. The individual who is undertaking the setup is merely required to plug the device into a power outlet that is close to the location at which their television is situated. (However, it is imperative that the person ensures that the receiver is capable of picking up the strongest possible signal from the access point wherever it is located. If this is not done, the quality of the transmissions received can be compromised. The signal strength indicator that is featured on the device will indicate just when the gadget is ideally situated.) Thereafter, they are only required to connect the device to the television set that they intend for it to service. Once this is done, they are ready to turn it on and start watching their favorite (virtually) wireless cable TV content.

 

Remote Troubleshooting

 

It is inevitable that technical problems which result in service disruptions will occasionally affect any electronic device. It is also likely that service disruptions which are the product of problems from the provider’s end will become a reality at some point. When such situations arise, these receivers make it possible for the service technicians employed to the company to troubleshoot the problem remotely. This capability eliminates the need for them to pay a time-consuming service visit to the location. It also eliminates the need for the subscriber or members of their family to adjust their respective schedules to accommodate such a service call. This feature also has the potential to significantly reduce the downtime that the user will have to endure when something goes wrong.

 

Wireless television receivers are increasingly important devices in the parallel worlds of cable television providers and their subscribers. These devices have the potential to introduce an unprecedented level of convenience into the lives of the customers who opt to use them. They can virtually eliminate the bundles of unsightly cabling that usually had to crisscross a house for multiple televisions to be serviced by the same connection. They also bring a raft of other benefits to the table that can significantly enhance the viewing and overall service experience that the user will be able to enjoy. The enhanced convenience that they afford generally figures right at the top of this list.

Your TV Wireless Receiver and You

What to Know and Love about AT&T U-verse Internet Service

Do you remember the first time you discovered the awe-inspiring wonders of the Internet? I do. It was summer of 2001—a summer in which I discovered beloved online games, met a pen pal from the Balkans and dabbled with romantic e-cards. The Internet existed decades before but until summer of 2001, I’d never really felt connected to it or glimpsed the immeasurable possibilities it offered. 

 

Since then, the Internet has evolved, becoming more intrinsically connected to us as well as our society. The dial-up connection that I used more than a decade ago has largely been replaced by DSL, fiber optics and other broadband connections. Currently, the Internet is far more than a tool to send emails and browse sites. Social media and video streaming sites like Facebook and YouTube attract millions of users each day—sites which were mere seeds in the imagination of their creators a decade ago.  

 

For this reason, Internet users need to ensure they choose a service that provides optimum speeds so that they can do whatever they want without worrying about buffering and other annoying distractions. Those who want an Internet service that allows them to access fast speed connection at a good price might want to consider AT&T’s U-verse Internet service. Below are five things you should know about U-verse Internet.

 

High-speed Internet

U-verse Internet is a fiber optic broadband service which offers a high-speed connection that can perform almost any task at your convenience. The connection speed depends on the type of Internet package you choose. Packages with the highest speeds usually come with the biggest price tags. Unlike dial-up and other connections, U-verse fiber optics allow customers to do the following tasks with ease:

 

• Stream or download HD movies


• Upload large files online


• Play interactive games online


• Participate in video chat


• Multitask online

 

AT&T Internet services like U-verse Gigapower offer even more incredible speeds to customers that want super-fast access. With a Gigapower connection, HD movie downloads take a few minutes while music downloads take seconds.

 

Wireless Gateways

In today’s digital world, the average American home has several Internet-enabled devices including smartphones, laptops and tablets. For this reason, a wireless connection is ideal. U-verse wireless gateways allow several devices to connect to your wireless home network and improve your connection by reducing wireless dead spots. This device is an advanced router which facilitates multiple connections wirelessly.  It also allows Internet users to move further away from the router without losing access.

 

 

In addition to offering reliable high-speed Internet, AT&T wireless gateways protect your network from unauthorized users and other threats. This is due to its firewall security feature which hinders others from piggybacking on your Wi-Fi network.

 

Online Security

The Internet undoubtedly has countless threats which could compromise your home network’s security. For this reason, AT&T’s U-verse Internet service offers several security features to safeguard your devices and your home network in general. These features include the following:

 

• Virus and spyware protection: Powered by MacAfee security software, AT&T U-verse Internet offers protection against malware which could compromise your connection and infect your devices. Those who access a U-verse connection will be able to detect and remove threats before they cause serious damage.

 

• Two-way firewall protection: Since hackers thrive on weak spots, Internet users need to fortify their connection. Two-way firewall protection allows you to safeguard your network from malicious infiltration by hackers and other uninvited guests. A firewall in many instances literally hides your computer from a hacker’s view.

 

• McAfee SiteAdvisor: Most of us have visited websites which compromised our security due to a Trojan horse or other malware. The McAfee SiteAdvisor feature allows Internet users to access security ratings for each website they visit. This allows you to avoid sites which could steal your identity or damage devices that are connected to your home network.

 

• Parental Controls: If you’re a parent, you’ll want to ensure that your children are safe while online. This is especially important since online threats from pedophiles, cyber bullies and adult sites are becoming even more prevalent each year. Parental controls give you more control over your children’s online activities even when you’re not at home.

 

Storage and Convenience

With so much to do and see on the Internet, it’s no wonder Internet users are becoming concerned about storage. Thankfully, AT&T offers unlimited storage via AT&T Mail. U-verse Internet users can assess as many as 11 email accounts and you won’t have to worry about the inconveniences associated with email accounts since you’ll have access to Spam guard.

 

In addition to offering storage via email, you’ll also have access to AT&T’s national Wi-Fi hot spot network while you’re on the go.  That means you’ll be able to retrieve your documents no matter where you are.

 

Equipment and Installation

Like many other net services, U-verse Internet requires equipment and follows an installation process. One of the main pieces of equipment that AT&T professionals will install is the wireless gateway. Once installed, several devices can be connected to the Internet wirelessly or with Ethernet or a USB connection.

 

AT&T professionals will also install receivers and other devices for those who bundle Internet with U-verse TV or wireless home phone service. For more information about equipment or the installation process, check U-verse Installation Central 

 

AT&T’s U-verse Internet service offers a high-speed connection, online security and several other features which improve your experience online. If you want reliable access, don’t hesitate. Verify if U-verse Internet is available where you reside.

 

What to Know and Love about AT&T U-verse Internet Service