Since you purchased your first smart, Internet-connected device, how many have you replaced due to accidents or misplacement? If you’re a gadget owner like me, you’ve had more than a few devices damaged or replaced in the past few years. Perhaps you’ve been in unfortunate circumstances which resulted in your device being stolen by criminals. Though several options are available to those who want to secure their devices, choosing the best plan is not always as easy as some would imagine since many insurance plans do not cover multiple devices. Recently, AT&T announced a new service geared towards providing comprehensive protection to those who own numerous connected or non-connected devices. AT&T’s Multi-Device Protection Pack provides the peace of mind that gadget owners today will need for an affordable monthly fee.
What is AT&T’s Multi-Device Protection Pack?
The Multi-Device Protection Pack is a kind of insurance package offered to AT&T customers which enables the replacement, support and location of both connected and non-connected devices. With this kind of service users can choose one primary device and add coverage to two other devices whether laptops, cellphone or tablets.
This plan offers an affordable back-up plan option, especially for those who depend on their smartphones and other devices to store important information. The service features several main benefits including Mobile Insurance, enhanced support and Mobile Locate.
Mobile Insurance
With the new insurance pack for multiple devices, AT&T replaces and repairs devices which are damaged, lost or stolen. This type of service makes it possible for users to guarantee their devices are protected even in unexpected moments. That way, you won’t have to worry about losing access to important data and vital mobile features.
In terms of damaged devices, the carrier states that gadgets experiencing “mechanical or electrical failures” after expiration of the manufacturer’s warrantee will still obtain access to this Insurance coverage. Claims for the company to replace device can be submitted via multiple platforms including online or through Customer Care (1-888-562-8662) 24/7.
Enhanced Support
Customers can also access enhanced support 24/7 by contacting a customer representative or technician via phone or web chat. Through this aspect of the protection pack, you’ll be able to gain assistance in a multiplicity of areas such as the following:
- Set-up of devices
- Storage/ back-up options
- Charging/ power issues
- Display issues
- SIM card error
- App download/installation error
With this feature, customers will be able to gain the assistance they need when it’s needed. Direct and live assistance helps to eradicate hiccups in your connectivity when gadgets malfunction. Though you may not be the most technologically inclined or knowledgeable, you’ll have the ability to ensure that your device remain in top-notch shape thanks to the help provided by technicians and other professionals.
Since these technicians can remotely control and support your devices once you provide permission, getting the issues resolved may also take less time than you imagine. Why not access the support and security you need if it’s being offered at such a reasonable rate?
Mobile Locate
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Anyone who’s ever lost or had their phone stolen can tell you how extremely frustrating this experience often is. For gadget owners like myself, this experience involves moments of if-only moping, especially due to the money required to purchase a replacement in cases where your carrier does not offer insurance.
With AT&T’s “locate it” feature, smartphone users and gadget-owners in general will be able to access the tools they need to ensure that in unexpected moments of horror when smart devices are stolen you can easily locate it via GPS, swipe data, lock the gadget or raise an alarm. In addition, customers will be able to safeguard their device and data, thus lessening the impact of potential losses. This is possible since this AT&T service also enables you to back-up and restore videos, files, contact information and other data stored on the device.
Once you’ve signed up for the service, you’ll be able to download the Mobile Locate app. This app offers an easy, all-in-one solution to your mobile security needs and is available for download via the App Store or Google Play.
How to Access the Protection Pack
Those who are interested in securing their devices by maintaining an insurance plan for multiple devices need not look further than AT&T’s Multi-Device Protection Pack. This service offers several benefits by safeguarding multiple devices for an affordable monthly fee. Access the plan via the following steps:
- Choose a primary device: A primary device relates to any gadget of your choice which is connected to AT&T’s wireless network via a post-paid monthly service.
- Add two devices (connected or non-connected): Customers can add two devices to their Multi-Device Pack once they’ve chosen a primary device. These additional gadgets, whether tablets, cell phones or other devices, can be either Internet-enabled or non-connected.
- Access declining deductibles: Unlike many other mobile protection plans, this AT&T service also provides opportunities for major savings via access to declining deductibles. Those who do not make claims after several consecutive months of enrollment with the service get the opportunities to access as much as 50% off standard deductibles.
AT&T is making it easier for customers to protect their devices through the new Multi-Device Protection Pack. With this type of service, customers will be able to make claims for replacements if their gadgets are stolen, damaged or lost. In addition, the service provides 24/7 access to technical support and features a Mobile Locate app which uses GPS technology to locate stolen or lost devices.
Safeguard Devices with AT&T’s Multi-Device Protection Pack
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